Delete your Tanglaway account
The short version: you only have an account if you signed in with your email for cloud save. You can delete it yourself in the game, at once, or ask us by email.
In the game (right away)
- Open Tanglaway and go to Me, the page with your progress.
- Tap Account & cloud save.
- Tap Delete account and confirm.
The account is deleted immediately and permanently.
Without the game (by email)
Write to [email protected] from the email address you signed in with, with the subject “Delete my Tanglaway account”. We delete the account within 30 days and reply when it is done.
What is deleted
- Your account: the coded form of your email address (we never store the address itself) and its masked hint, such as a••••@gmail.com.
- Your cloud save: levels, stars, times, coins, boosters, hats and settings.
- Every sign-in on every device.
What is kept
- Purchases made on the web (through our reseller Paddle): a record of the product and the date, no longer linked to your email, kept for refunds and accounting as the law requires. Paddle keeps its own records as the seller.
- Daily puzzle results: they were never linked to your account (only a random player number and a name made from game words) and are deleted automatically after about three days.
- The progress on your device stays until you uninstall the game or use Me → Reset progress.
- Data that Google collects to show ads is handled by Google; see How Google uses information.
More in our Privacy Policy.